Returns

30-day money-back guarantee

If you're not happy with your HeatLift, you're covered. Contact us within 30 days of delivery for a refund or replacement.

How to start a return

  1. Send us a message with your order number.
  2. We'll reply with simple return instructions.
  3. Once processed, refunds are issued to your original payment method within 5–10 business days.

Damaged or defective?

If your HeatLift arrives damaged or stops working, send us a photo and we'll replace it free. No return required in most cases.

Condition

For hygiene and safety, returned items should be in their original condition and packaging where possible.